Terms and Conditions

Terms and Conditions

Welcome to wandelimachinery.com. These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By using this website, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree to any part of the Terms, please stop using the website immediately.

1. General Information

Wandeli (“we,” “our,” “the Company”) operates this website to provide information about our tile and stone cutting machines, accessories, and related services. All visitors, customers, distributors, and business partners who interact with this website are considered “users.”

We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. Continued use of the website following changes constitutes acceptance of the revised Terms.

2. Website Use

You agree to use this website legally and responsibly. You may not:

  • Use the website for any fraudulent or unlawful purpose

  • Attempt to gain unauthorized access to systems or networks

  • Disrupt website functionality through hacking, malware, or automated scripts

  • Copy, duplicate, or redistribute website content without authorization

Violation of these terms may result in restricted access or legal action.

3. Product Information

Wandeli strives to provide accurate and updated information on all product pages, including specifications, features, and images. However:

  • Product specifications may change without notification

  • Measurements and performance data are approximate

  • Colors, textures, and materials may vary slightly in real-world conditions

  • Availability may differ by region or distributor

We are not liable for any discrepancies resulting from typographical errors, outdated details, or technical limitations.

4. Orders and Pricing

All prices, promotions, and product availability displayed on this website are provided for general reference. Final quotes, shipping fees, and order terms are confirmed through direct communication with our sales team or authorized distributors.

Wandeli reserves the right to:

  • Adjust pricing without prior notice

  • Accept or reject any order request

  • Limit order quantities

  • Cancel orders due to errors, supply issues, or policy violations

Any confirmed quotation or sales agreement overrides general website pricing.

5. Payment Terms

Payment methods and terms vary depending on region and distributor agreements. In general:

  • Full or partial payment may be required before production or shipment

  • Bank transfer is the most commonly accepted method

  • Additional fees, such as transaction charges or currency conversion, may apply

  • Orders are processed only after payment confirmation

Wandeli is not responsible for delays caused by inaccurate payment details, banking processes, or third-party payment services.

6. Shipping and Delivery

For international orders, delivery terms (INCOTERMS) are agreed upon during the quotation stage. While Wandeli ensures careful packing and dispatch handling, we are not liable for:

  • Delays caused by customs, logistics partners, or force majeure

  • Import duties, taxes, or clearance fees

  • Damage occurring during shipping when handled by third-party freight companies

Users are responsible for inspecting goods upon arrival and reporting any issues promptly.

7. Warranty and After-Sales Support

Wandeli provides warranty coverage based on product category and market region. While specific terms may vary, our general warranty includes:

  • Coverage for manufacturing defects

  • Support for spare parts and accessories

  • Technical guidance for installation and operation

Warranty exclusions include:

  • Damage caused by misuse or improper installation

  • Unauthorized repairs or modifications

  • Consumables such as blades, bearings, or normal wear components

  • Accidental or environmental damage

Full warranty terms are available upon request or included in official sales documents.

8. Intellectual Property

All content on wandelimachinery.com is the property of Wandeli, including:

  • Text, product descriptions, and specifications

  • Logos, trademarks, and branding elements

  • Images, videos, and product photography

  • Website layout and design

Users may not copy, reproduce, distribute, or use our intellectual property without prior written consent.

9. Third-Party Links

Our website may contain links to third-party websites or services. These are provided for user convenience only. Wandeli:

  • Does not endorse or control third-party websites

  • Is not responsible for their content, security, or privacy practices

Users access external sites at their own risk.

10. User Submissions

By submitting comments, inquiries, reviews, or uploaded content through our website, you grant Wandeli a non-exclusive right to use that information to:

  • Respond to inquiries

  • Improve product development

  • Enhance customer communication

You agree that your submissions:

  • Do not violate intellectual property rights

  • Are accurate and truthful

  • Do not contain harmful or illegal content

Wandeli may remove inappropriate content at any time.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Wandeli is not responsible for losses resulting from website downtime, data errors, delays, or technical issues

  • We are not liable for indirect, incidental, or consequential damages

  • Product misuse, improper handling, or unauthorized modification voids all liabilities

Your use of the website is at your own risk.

12. Indemnification

You agree to indemnify and hold Wandeli harmless from any claims, damages, expenses, or losses arising from:

  • Violation of these Terms

  • Misuse of the website

  • Infringement of intellectual property rights

  • Misrepresentation or unlawful conduct

13. Privacy Protection

Your use of the website is also governed by our Privacy Policy, which outlines how personal data is collected, stored, and protected. By using this website, you consent to the practices described in the Privacy Policy.

14. Governing Law

These Terms are governed by the laws of the region where Wandeli is legally registered. Any disputes shall be resolved through negotiation first. If unresolved, disputes will be handled by competent courts in the applicable jurisdiction.

15. Contact Information

For questions regarding these Terms, product inquiries, or support:

Wandeli Machinery
Customer Support Center
Email: wandeli02172025@gmail.com
Phone: +8618815967067
Website: wandelimachinery.com

We aim to respond to all inquiries promptly and professionally.

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